PRIVACY POLICY

1. Introduction

Dade Arcade LLC (“we,” “us,” or “our”) respects your privacy. This Privacy Policy explains how we collect, use, disclose, and protect your personal information when you visit our website, make purchases, create an account, or visit our physical location at 7352 SW 41st Street, Miami, FL 33155.

2. Information We Collect

We may collect the following types of information:

Information You Provide

• Name, email address, and phone number when creating an account or making a purchase
• Payment information (processed securely by Stripe — we do not store your card details)
• Messages submitted through our contact form
• Email address when subscribing to updates

Information Collected Automatically

• Browser type, device information, and operating system
• IP address and general location data
• Pages visited, time spent on pages, and referring URLs
• Cookies and similar tracking technologies (see Section 6)

3. How We Use Your Information

• To process purchases and deliver pass codes for arcade sessions
• To create and manage your user account
• To communicate with you about your orders, account, or inquiries
• To send promotional emails and updates (only if you opted in)
• To improve our website, services, and customer experience
• To comply with legal obligations and prevent fraud

4. How We Share Your Information

We do not sell your personal information. We may share information with:

• Payment Processors: Stripe processes your payment securely. Their privacy policy applies to payment data.
• Service Providers: Third-party tools that help us operate our website and send communications.
• Legal Requirements: If required by law, court order, or to protect our rights and safety.

5. Data Retention

We retain your personal information for as long as necessary to provide our services, maintain your account, and comply with legal obligations. Purchase records are retained for accounting and tax purposes. You may request deletion of your account by contacting us (see Section 9).

6. Cookies & Tracking

Our website uses cookies and similar technologies to maintain your session, remember preferences, and analyze site usage. Essential cookies are required for the website to function (e.g., authentication). You can control cookie preferences through your browser settings, though disabling cookies may affect site functionality.

7. Data Security

We implement industry-standard security measures to protect your information, including encryption (HTTPS/TLS), secure password hashing, and access controls. However, no method of electronic transmission or storage is 100% secure, and we cannot guarantee absolute security.

8. Your Rights

Depending on your location, you may have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate information
• Request deletion of your personal information
• Opt out of promotional communications at any time
• Request a copy of your data in a portable format

To exercise any of these rights, contact us at [email protected].

9. Children's Privacy

Our website is not directed to children under 13. We do not knowingly collect personal information from children under 13 without parental consent. If you believe we have inadvertently collected such information, please contact us and we will promptly delete it.

10. Changes to This Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with an updated “Last updated” date. We encourage you to review this policy periodically.

11. Contact Us

If you have questions or concerns about this Privacy Policy, contact us at: